| 187 Reviews
| 187 Reviews
The gate has been broken coming into the apartment for 4 months now and they have not done anything to fix it yet. They also aren't very clear on the hours of their leasing office either. I went before 5(when the close) to pick up a package and they already left for the day. New management has taken over about 2 months ago and it doesn't appear that they have updated their website either. When the new management took over they left pieces of paper on everyone's door to fill out for new resident portals to sign in and pay the rent but they didn't put in the information till after the first and it happened to be on a weekend so we had to pay the late fee since we weren't able to pay online as the forms we submitted weeks before weren't completed on their end and was just sitting in a pile on their desk. The place is very pretty and they have made repairs to the laundry facility which is nice. The pool and hot tub areas are pleasant areas to hang out and they have grills for use to go out and cook at. They have a little garden area which I have never used myself. Overall: New management hasn't done a good job taking over with the gate still broken and their websites not working together with resident logins and paying rent. It is a very pretty place when the trees are grown and the pool area is good.
Jonathan Parker
November 29, 2019
Keshia and Amy very unprofessional and they always talking about me and my son I ask Amy can I get a copy of the paper of my parking space and she didn't do...
Kenisha W.
October 03, 2019
I moved to the Sacramento area recently and when looking for an apartment I got a lot of honest and helpful information about the community and the city from Keisha, who works in the office. Right after I moved in I found out a new management company was coming in, and if that company is smart they will keep the office staff around: the staff are very personable and easy to reach, and I would be sad to see them go.
Allison Borsheim
September 14, 2019
Safety and enjoyability at Rosemont Park Apartments has been improving thanks to efforts of management and maintenance teams. Iâm noticing a growing feeling of loyalty to this staff because their efforts are having a positive impact. Whether I am requesting a repair, reporting a concern or just picking up packages, I appreciate that Keisha is so welcoming and well organized. I like being able to trust that things will be taken care of. In addition to all the usual things an apartment manager does, our manager, Amy Scott is working to foster a sense of community for us. She has organized community activities at the pool, cookout, and garden area and has improved upkeep of these pleasant common spaces. As neighbors are getting to recognize and know one another better we are happier and safer here. I think the grounds are very pretty and when itâs not too hot, people like to walk around or just sit outside together here.
Gail Rice
September 02, 2019
Iâve lived her for a year and a half now and I LOVE IT !!!! Amy and Keisha are AMAZING. The are really the Best office team I have EVER dealt with. They both are very humble, respectful, polite and still professional. Keisha definitely makes sure things get done ! I definitely would refer these apartments to anyone because of the nice apartments and the AMAZING office staff.
Markaya Gilmore
August 24, 2019
The staff here at Rosenont are VERY nice. Maintenance responds in a timely manner. The apartment are clean and quiet. The only thing that I would have to say is that theses apartment are NOT wheelchair friendly. There is only 1 ramp in the entire apartments. I do not have access to the mailbox are pool spa and the other Entrances\Exits in the apartments. Hopefully in the near future Rosemont will be more wheelchair friendly. There is one day a car was blocking the wheelchair ramp and the manager and security guard werw nice enough to help me on to the sidewalk. I would like to thank Kiesha and Amy. These two women are very nice and go out of there way to make sure I I have everything I need and that I am comfortable. I would also like to thank Allen for always making me top priority when it comw to maintenance.
Ethel Dawkins
August 19, 2019
Just moved in and so far so good! Minor maintenance issues have been taken care right away, friendly staff all around and very accommodating when it comes pets! The actual apartment is spacious and has plenty of room for storage compared to other apartments. Would recommend!
Taylor DeSilva
August 13, 2019
Keisha is always very proffessional and accommodating! Allan the maintenance man does so much for this place. I'm very happy to have them here.
Jeff Fortsshilin
August 12, 2019
Keisha is always very proffessional and accommodating! Allan the maintenance man does so much for this place. I'm very happy to have them here.
John Forts
August 12, 2019
I moved in here february 2019 and have had nothing but the BEST experience, especially with the manager Keisha Smith! She is an outstanding woman. Always prompt to responded to any questions or issues ive come across and very professional! I hope she does not go anywhere anytime soon because honestly we might uproot and leave as well. Keisha has been so hard working and a pleasure to go to. Thank you rosemont park for wonderful managers like her! Makes my stay here 100000x better than the already wonderful and peaceful property.
Brejet Stephens
August 10, 2019