My partner and I lived at Juniper for a little over 2 years. Initially, we had a great experience when Noel was manager. He took care of our concerns very quickly.
After management had changed a few times, we were getting frustrated with the way things were being handled. The maintenance is really nice, but they would not get work done, because the management would not inform them of any new work orders. We had a wasp nest on our balcony for months, and they made no effort to get it removed. Multiple dog owners in the complex would leave their dog poop in the grass in front of our unit, and a swarm of flies started gathering around the piles. It was also during summer time and during peak heat temp hours, the smell would be terrible! We sent emails and reported the dog owners responsible. The management did nothing to stop this from going on. The gates consistently donât work, but when they do, they cause problems for everyone trying to get in and out of the complex.
When we were in the process of moving out, the management situation was so messy that everyone in the office were temporary workers. The office had refused to answer our emails and phone calls, but we learned later that the email and phone number had changed without notice to tenants. We contacted the office more than 3 times about our move out inspection, and during one of those times, they hung up the phone on me. We made an appointment for the inspection, and at the time of our inspection, they did not answer the phone. We had to physically show up at the office to request the inspection on the very last day of living there. Our security deposit ended up arriving more than a month later than when we moved out. Overall, we would not recommend living here due to the recent changes in management.
Kim Nguyen
January 11, 2026
